Need help?
Email support@nobeware.com.
Technical problems
When reporting a technical issue, it helps to include:
- Your browser.
- Your operating system.
- Your Clean Copy version, if applicable.
- A short description of what happened.
- Steps that reproduce the problem, if known.
Billing questions
For billing or account questions, include the email address associated with your Clean Copy account.
Please don't send sensitive information
Never send us:
- Your password.
- Email verification codes.
- Full payment-card details.
Content sent to support
Clean Copy normally processes cleaning content locally on your device.
If you intentionally paste, attach or send content in a support email, you are choosing to share that content with support and it is no longer confined to local processing.